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605 US Hwy 80, Suite D Sunnyvale, TX 75182
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FAQ:
Can You Provide References?
What forms of payment are accepted?
Do You Offer a Warranty on the Roof?
Here at ProTex Roof Systems, we work with a number of manufacturers to offer our customers not only multiple material options but also extended manufacturer warranties other contractors just cannot provide. We are currently authorized to offer extended roofing warranties from Atlas Roofing.
What is a Deductible?
Will I get the money withheld due to depreciation?
Why did my insurance company withhold depreciation?
The first, is to ensure that you get the work done. Past experience has shown them that if they give the customer all the money up front, many people end up spending it on something else.
The second reason is to ensure that you pay your full deductible.
Insurance companies reason that if you are given all the money to begin with, many people would naturally try to find a contractor who would perform the job for the dollar amount in hand. By holding a retainage amount, they can adjust the amount of the final payout based on the roofing contractor’s invoice, thus assuring that the customer does pay the deductible.
What if your estimate is greater than that of my insurance company?
We will submit what is called a “supplement” with documentation in the form of pictures, measurements and paperwork. The insurance company will review the supplement and upon approval, send a check for the additional monetary amount needed to make the repairs.
How long can I expect my roof system to last?
Actual roof system life span is determined by a number of factors, including local climatic and environmental conditions, proper building and roof system design, material quality and suitability, proper application and adequate roof maintenance.
Roofing product manufacturers offer a variety of warranties and extended warranties on their products.
Let us help you with your Storm Restoration project.
Contact Us:
Address:
605 US Hwy 80, Suite D, Sunnyvale, TX 75182
Phone:
(214) 983-8384
Email:
info@protexroofsystems.com